Organizational Alignment using Strategy Maps and Balanced Scorecard (BSC) – a Presentation

Organizational performance alignment has been given increased emphasis in the latest versions (V1.3) of the CMMI® model. The significantly upgraded process area renamed as Organizational Performance Management (OPA) requires process performance and improvement goals be derived from overall organizational business goals.

The People CMM® has always insisted on the linkage between business goals and units goals, workgroup goals, individual goals, and process performance goals.

The Balanced Scorecard (BSC) framework (with Strategy Maps) has been in use for many, many years, and many organizations have reported considerable improvement in their performances with the use of BSC.

CMMI® and People CMM® implementations can be significantly strengthened with the use of BSC.

The concept of BSC has been explained in the slide presentation linked / pasted below.

In case the presentation does not load, use the link

Other presentations covering CMMI®., People CMMI, Balanced Scorecard, Strategy Maps and Competency Frameworks on AlignMentor are available here.

Please share your views, experiences or queries, using the “comments” feature available at the top of this article/ post.


Nothing Official About It! – The views presented above are in no manner reflective of the official views of any organization, community, group, or association.

I am Rajesh Naik. I am an author, management consultant and trainer, helping IT and other tech companies improve their processes and performance. I also specialize in CMMI® (DEV and SVC), People CMM® and Balanced Scorecard. I am a CMMI Institute certified/ authorized Instructor and Lead Appraiser for CMMI® and People CMM®. I am available on LinkedIn and I will be glad to accept your invite. For more information please click here.

11 thoughts on “Organizational Alignment using Strategy Maps and Balanced Scorecard (BSC) – a Presentation”

  1. Hi Rajesh,
    As usual, the post helped a lay person like me to understand processes better. As a legal consultant, I can say one thing. Most companies try hard to get CMM-I certification or for that matter a recertification of L-3, etc. After reading your post, I realise that they should strive for PCMM first rather than a CMM-I. People inefficiency will definitely affect the efficiency of the organisation.

    Jyoti Bhat

  2. Excellent one Rajesh. This comes at a time when we are planning to bring in BSC into our business. After having implemented the best practices of Service Management System, it is now time to ensure balanced growth for us.

    Your article has thrown lots of light into areas which we are bit hazy about. Thanx a ton.

    Cheers / Ram

  3. Hello Rajesh : This was the basic essence on what I presented at the Dubai Quality Group conference last month. Thank you for your insights over phone and then the slideshare, which helped me immensely to gather and structure my thoughts.

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